In memoriam: Parts
31 July 2010
I think hell has frozen over. BGF has announced on his blog (rossiferous.blogspot.com) that he has forsaken Radio Shack. His reasoning is 100% BGF: they have quit carrying parts.
Parts are an integral piece in the life of a DIYer. I myself have a long history of parts procurement, and we aren’t just talking about those belonging to a formerly live hen. And, no, parts ain’t parts. There are parts and there are parts.
For an electronics nut like BFG, Radio Shack represented the ultimate in his creative experience. As he so cogently pointed out, he’d study the catalog for what he needed and then go to the retail store to see it in person and make sure it was what he wanted. That’s an embellishment of what he actually wrote, but it’s what all DIYers do, if they have the opportunity. Radio Shack offered a legendary tightwad such as himself the quality and value he needed for all his electronic projects. However, some marketing “genius” decided the margin was too low for them to continue to sell parts, and they began to phase them out.
In our current economy when folks are increasingly turning to fixing rather than pitching, it might be a dumb move. I’m no economist, nor an expert on business, but it seems to me that parts would be a really good thing to be selling right about now.
My parts experiences were shaped by the friendly counter guys at Sieg’s. My dad always needed parts, and I’d get to jump in the truck and roar downtown with him. I loved Sieg’s. They had these tall counter stools where the customers perched (all except my dad who was always in a hurry), and immense catalogues through which the counter guys would thumb while they looked up the part number. When I was older and drove, I got sent for parts. I still loved the place…it had the scent of rubber, oil and grease. I would run into my Uncle Tony in there, or other people who would ask me what The Mayor of North LaSalle was up to. The counter guys were very kind - invariably, they were still on the phone with him as I walked in the door and we’d have a good laugh as they rolled their eyes and nodded their heads at me. I might walk out with a couple of cans of Rust-o-Leum or a box of bolts, wiper blades or some oddly shaped pins for holding washers in place. It was an incredible place and it is no more.
So the demise of The Shack’s parts business is sad to me, too. I am feeling BFG’s pain as all the good places that used to cater to DIYers are dwindling. I find that my own parts stores are also getting too upscale and retail-y.
Williams-Sonoma used to offer unique gadgets for the cook. Tools that made certain jobs easier. My rice cooker was a really expensive, but really fabulous find back in the 1980s. Mine looks utterly primitive next to the fabulous fuzzy logic ones I got for my family members a few Christmases ago, but in terms of making rice, it remains the bomb.
I pored over those catalogues and would plan a trip to the store when I visited Chicago each summer. List in hand, I examined all the items I had been lusting after. In some cases, I’d decide against them, but it had been after a thorough examination and a lot of questions asked of the staff. More often than not, it involved walking out with a very large and very full shopping bag of specialty pans or tools. The current catalogues are more “lifestyle” in nature - there is more in the way of decorative stuff than there is in actual stuff with which to cook, and they don’t include recipes to inspire one to buy like they used to.
BFG pointed out that when Sears parted ways with its big, fat catalogue, they pretty much blew it in terms of their business plan. Same went for Monkey Wards. Penney’s seems to be holding their own. When I go to KMart, I’m not looking to buy Craftsman tools or Kenmore appliances, so I resent that particular retail intrusion. I also don’t want to see the same items in either store, such as the patio furniture. KMart isn’t benefiting by the Sears price bracket - it’s supposed to be cheaper.
I know it’s a sign of old age to be mourning the loss of these kinds of things, but I also think it’s a shame that younger people aren’t learning how to rig their own electronics with universal parts. In the long run, they are going to dump a lot more stuff into the landfill - stuff they could have fixed on the cheap.
For now, I’m thinking I should bring him a big Grainger catalogue. I wonder if it would bring him any comfort.